Meet The Team

Finn O'Connor

Head Of Site

Finn joined Consumer Links in August 2023 to drive the firm’s growth strategy.

Hailing from West Yorkshire, Finn has previously spent 5 years working in a BPO environment in South Africa and returns to Durban as our Head of Site at Consumer Links.

Finn’s background is in operations within FCA-regulated claims management and financial services organisations; he held an FCA Senior Manager Function in a previous role.

He’s also got significant experience in training and recruitment. Finn studied at the University of Manchester and also has a year of experience working in the Cayman Islands.

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Other members of the team

Brandon Bailing

Head of Operations

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Nardeem Essop

Head of People

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Brandon Naidoo​

Head of Performance​

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Tim Pillay

Head of IT

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Danielle Ramdhani

Development Centre Manager

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Keagan Kyle Rajcoomar​

Dialler and Bi Manager​

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Nikita Nel​

HR & Payroll​

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Leah Govindasamy​


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Rhea Ephraim


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Caitlin Reddy


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