Outsourced appointment-setting services

It’s no secret that generating leads and appointment setting in sales is one of the most challenging aspects of any business.

You may be losing out on potential business because you don’t have the time or resources to handle in-house appointment settings. This process can be time-consuming and costly, especially if you’re not getting the results you desire.

Our outsourced appointment-setting services can take care of this for you.

We’ll connect you with qualified prospects who are interested in your product or service. Let us take the hassle out of appointment setting so that you can focus on prospects that are ready to buy.

What are appointment-setting services?

Appointment-setting services are when you outsource the process of making contact with potential customers and scheduling appointments for your sales team to close.

Outsourcing this process can be a game-changer for your sales team. It frees them up to focus on closing deals rather than spend time trying to drum up interest and set appointments with often unqualified leads.

How do appointment-setting services work?

Our appointment-setting sales team have the sole goal of filling up your sales pipeline with qualified leads. And not just leads from someone within the business, but key decision-makers who have been vetted and have an interest in your product or service.

Target audience research

The first step is for us to understand your target audience. We’ll work with you to identify the type of companies and individuals that you want to connect with.

This will help us determine the best way to reach out and set up appointments. It’s important that we understand your business goals so that we can align our efforts with your overall sales strategy.

Campaign data

You can provide data for the appointment-setting campaign, or if you prefer we can help you source targeted data that can be used for the campaign.

The data can be sourced from a variety of sources, such as your CRM system, internet research, or even purchasing lists.

This data will be used to generate a list of potential leads that we can reach out to and schedule appointments.

Appointment setting script

We’ll work with you to develop a customised script that our appointment setters will use when they reach out to potential leads.

This script will be designed to introduce your company, establish interest, and schedule qualified appointments for your sales teams.

Qualified leads

With all the groundwork done, it’s now time for our sales team to start delivering high-quality leads for your internal teams.

Our appointment setters will reach out to the leads on your behalf and work to schedule quality appointments that your salespersons can close.

The lead qualification process is as robust as you need it to be, ensuring that you’re only meeting with prospects that are a good match for your products or services.

Benefits of outsourcing appointment setting

Outsourcing your appointment setting can help your business grow in many ways. Depending on your business goals, the benefits can be extremely beneficial.

Save time

One of the most significant advantages of outsourcing your appointment setting is that it can save you a lot of time.

By outsourcing this process, your internal sales team can focus on their core strengths, such as closing deals, rather than spending time trying to set appointments.

This can lead to a significant increase in sales and help you reach your business goals faster.

Save money with a lower CPA

Another significant advantage of outsourcing your appointment setting is that it can save you money.

Hiring an internal sales team can be expensive, and it can be even more costly if they’re not experienced in appointment setting

Outsourcing this process to a specialist team can help you save money while still getting the quality appointments that you need to grow your business.

Increased sales productivity with expert assistance

Outsourcing your appointment setting can also lead to increased sales productivity.

Your internal sales team will be able to focus on only speaking to prospects who are actually interested in your services, rather than trying to convince unqualified sales leads.

This can lead to a significant increase in sales and help you reach your business goals faster.

Improved efficiency, better conversions

When you outsource appointment setting, you can improve the efficiency of your whole sales process.

This is because our sales team are highly trained in lead generation and can quickly identify and qualify potential leads, saving you time and money.

Our detailed reporting system also gives you in-depth information into the appointments scheduled, giving you valuable insights into your sales process.

This data can be used to improve your sales strategy and help you close more deals.


Another advantage of outsourcing your appointment setting is that it provides you with flexibility depending on your business needs.

For example, if your business experiences seasonal peaks, you may wish to scale up your dedicated team for a while to meet the increased demand and produce more closing sales.

Or, if you’re launching a new product, you may wish to increase your team size to generate more appointments and help promote your product.

Outsourcing your appointment setting gives you the flexibility to scale up or down as needed, without the commitment of hiring full-time staff.

Better customer relationships

When you outsource your appointment setting, you can also improve customer relationships

As our business also handles large outsourced customer service campaigns, we pride ourselves on delivering a high-quality customer journey.

This means that when your customers are speaking to our team, they’re receiving the same excellent level of service that they would expect from your internal team.

Outsourcing your appointment setting can help you improve customer relationships and deliver a better overall experience.

What industries does appointment setting work well for?

Sales appointment-setting services can work well for most industries, however, there are some sectors where it is an especially popular solution.

The technology and software industry is one of the most common sectors to use outsourcing services.

Because technology and software companies must continue to innovate, concentrating on the sales process without neglecting product development can be a challenge.

Utilising outsourced appointment-setting companies such as us can take the pressure off your internal team, giving them more time to focus on developing new products.

Because B2B service businesses often have a complex sales process with multiple touchpoints, outsourcing the sales process can be an effective way to improve efficiency and conversions.

B2B service businesses that commonly use outsourcing services include law firms, recruitment companies and accountants.

Appointment-setting outsourcing can also work well for consulting firms.

This is because they often have long sales cycles with many touchpoints, which can be difficult to manage internally.

Outsourcing the sales process can help you stay on top of your appointments and improve efficiency.

Consumer Links - Appointment Setting Experts

Consumer Links are a specialist UK-owned outsourcing centre that deliver results for your business.

We specialise in providing high-quality outsourcing services such as an appointment setting service, generating high-quality leads to businesses in the UK, US, Canada and Australia.

We’ve been in operation for over 10 years and have a wealth of experience in delivering quality sales, customer service, and back-office support outsourcing solutions.

If you are looking for a trusted appointment-setting agency for your business, then get in touch with our account management team today.

Want to see how we have helped others?

Visit our case studies to see how our appointment setting outsourcing solutions have helped other businesses thrive.

Appointment Setting Services - Conclusion

If you are looking for a way to improve your sales process and close more deals, then outsourcing to a specialist appointment setter could be the solution for you.

Outsourcing provides many advantages such as improved data collection, flexibility, better customer relationships, and improved efficiency.

Consumer Links provide a platform that helps you build a stronger sales pipeline and boost the number of conversations your team has with key decision-makers at the end of the sales funnel.

Our team of experts would be more than happy to discuss your requirements and tailor a solution that meets your specific needs.