Legal Process Outsourcing

Legal process outsourcing (LPO) is a rapidly growing method of outsourcing legal services to specialised providers located outside the jurisdiction of the client.

It involves engaging third-party service providers to undertake certain legal activities that would otherwise be handled in-house by traditional lawyers, such as document review, contract drafting, legal research and analysis.


Legal Support Services

Business Process Outsourcing (BPO) is playing an increasingly important role in the legal process by providing cost-effective, efficient and reliable support services.

Here at Consumer Links, we offer a wide range of legal services to support the legal sector which includes;

  • Legal Document Creation
  • Contract Management
  • Data Analysis
  • Legal Translations
  • Legal eDiscovery
  • Virtual Legal Assistants
  • Virtual Paralegal Services


Our legal process outsourcing services are designed to provide an efficient and cost-effective solution to our clients. We guarantee that all processes comply with the relevant laws and regulations, and our expert team can assist in every step of the process.

The importance of compliance and smooth operations for law firms

Compliance with all relevant laws and regulations is paramount for legal services organisations and any breach can have devastating consequences.

Legal process outsourcing (LPO) has become an essential tool in many law firms to streamline the process and maintain a high compliance standard. This helps to ensure that operations run smoothly and minimize the risk of errors or breaches of regulations.

Our legal outsourcing team are committed to providing a comprehensive LPO solution with complete compliance assurance. Our team has extensive experience in legal process outsourcing and can assist you in ensuring that your business aligns with all relevant regulations and standards.

The Benefits of Outsourcing Legal Services

Outsourcing legal services to Business Process Outsourcing (BPO) companies is becoming an increasingly popular option for law firms, and offers several advantages over in-house support.


Cost savings are one of the main advantages of outsourcing legal services. By engaging a BPO provider, firms can save on staffing costs, as well as other overhead expenses such as office space and IT infrastructure.

This allows the business to invest those savings back into more specialised functions that require more expertise.

Lower cost of legal work

Legal process outsourcing (LPO) can also lead to significant cost savings in the form of lower legal fees.

By outsourcing certain tasks to an LPO provider, law firms can reduce their overall legal costs without compromising on quality or compliance.

Scalability and flexibility

Legal process outsourcing offers scalability and flexibility, by allowing law firms to scale up or down their legal services quickly as business needs change.

This reduces the need for long-term employment contracts and also provides an additional level of agility that can be beneficial in a rapidly changing environment.

Round the clock legal work

When you outsource legal services to an LPO provider like Consumer Links, you can benefit from round-the-clock legal work being completed.

With our ‘follow the sun’ option, our in-house legal support services can be undertaken 24 hours a day.

Round the clock legal work

When you outsource legal services to an LPO provider like Consumer Links, you can benefit from round-the-clock legal work being completed.

With our ‘follow the sun’ option, our in-house legal support services can be undertaken 24 hours a day.

Popular legal work outsourced to LPO providers

The LPO industry can support legal departments with many functions. Our outsourced legal services are fully compliant and highly respect client confidentiality.

Outsourced Document Review and Editing

Document review and editing is an important part of the legal process, and can be a significant task for busy law firms.

By outsourcing this function to an experienced LPO provider, firms can benefit from faster turnaround times and improved accuracy with minimal effort on their part.

Legal Research and Drafting

Legal research, drafting and analysis can require a considerable amount of time and resources for your law firm.

Our expert time can assist you with these time-consuming tasks, such as document drafting and allow your in-house team to concentrate on more meaningful work.

eDiscovery Services

The e-Discovery process can be a daunting task for a law firm. Not only this, the e-Discovery can strain valuable legal resources that could be better allocated elsewhere.

Our legal support team can assist with the collection, analysis and review of electronically stored information in an efficient manner and reduce costs.

Data Entry and Management

Data entry and management can be one of the most time-consuming for a law firm, and Legal Process Outsourcing can provide great assistance in this area.

Our LPO team have extensive experience in the legal industry and already provides outsourced data entry such as document scanning, indexing and tagging for Consumer Links clients.

Legal Translations

Legal departments commonly use the LPO industry for legal translations. The reason is that due to being in a different jurisdiction, a BPO has a diverse team at their disposal with varied language sets.

Common languages translated at Consumer Links include;

  • French
  • German
  • Dutch
  • Portuguese
  • Italian
  • Zulu
  • Afrikaans

Virtual Paralegal Services

Virtual Paralegals provide a great deal of help for law firms, by supporting them with administrative tasks such as document preparation and filing.

Our Virtual Paralegal Services also include research and analysis, providing an extra layer of support when needed whilst also helping cut costs.

Contract management

A legal process outsourcing specialist, such as Consumer Links, can provide assistance with contract management. Our team can perform a range of tasks such as drafting, reviewing and analysing contracts in accordance with the client’s guidelines and expectations.

Our services also include keeping track of contract expiry dates to help ensure that there are no unexpected lapses in service.

Ensuring Compliance through BPO Partnerships

By partnering with an experienced LPO provider, law firms will benefit from the increased compliance measures that come with outsourcing legal work.

This includes having well-defined policies and procedures in place, as well as regular checks and balances to ensure all work is completed according to industry and your internal standards.

At Consumer Links, our team of legal professionals are all highly experienced and have extensive knowledge of the relevant laws and regulations.

We ensure that all work is delivered with the utmost accuracy, reliability, speed and client confidentiality.

Data security and confidentiality are extremely important for any business, but especially in the legal sector.

At Consumer Links, we understand the importance of data privacy and use the latest technologies to protect your client’s information from any unauthorised access or theft.

We also have a thorough set of policies and procedures in place to ensure that our team handles all data with care and sensitivity.

This allows your law firm to have the assurance that any outsourced legal work is securely handled and compliant with applicable data protection laws.

By outsourcing functions of the legal process to Consumer Links, you can be sure of the quality control measures we have in place.

Our team is regularly monitored and reviewed to ensure that all work is completed accurately and efficiently.

We also maintain close communication with our clients throughout the process, providing full transparency on progress, pricing and any other relevant information.

In this way, you can rest assured that any outsourced legal work will be completed to a high standard and delivered on time.

Selecting the right Legal Process Outsourcing partner

When hiring Legal Process Outsourcing services, it is normal to feel nervous about entrusting your clients’ confidential information to an external provider.

At Consumer Links, we understand this concern and are committed to providing the highest quality of service with complete client confidentiality and data protection.

We have a team of experienced legal professionals who have extensive knowledge of the industry as well as a track record for delivering high-quality results on time and within budget.

Consumer Links has a solid reputation and track record for delivering successful legal process outsourcing projects.

We have completed multiple projects, from large scale to small, with consistently positive feedback from our clients that makes us stand out from other outsourcing providers.

At Consumer Links, communication and collaboration are essential components of any successful legal outsourcing project.

We work closely with our clients to ensure that all expectations are met and the desired outcomes are achieved. Our team is available throughout the entire project to answer questions or provide guidance when needed.

Outsourcing Legal Support Services - Conclusion

Legal Outsourcing through experienced LPO providers can be a great way to improve efficiency, save costs and increase compliance while ensuring that all work is completed to the high regulatory standards.

At Consumer Links, we are committed to providing the highest quality of service with complete client confidentiality and data protection.

With our team of experienced legal professionals, advanced technology infrastructure and cost-effective solutions, you can be sure that your legal process outsourcing projects will be completed successfully.

Does your law firm have a task to outsource?

Contact us today to discuss how our legal outsourcing team can assist your firm.