Outsourced Telesales Services

Our UK-managed telesales teams connect with your prospects, qualify leads, and drive conversions; giving your business the support it needs to sell smarter and scale faster.

Partner With Our Telesales Team to Deliver ROI and Drive Results.

When outbound activity ramps up, in-house teams can lose focus. We handle high-volume calling, lead qualification, and follow-ups, so your salespeople stay focused on closing.

Our remote telesales teams manage every stage of the outbound process with speed and consistency. UK-managed and based in South Africa, we help you scale sales support efficiently, without adding headcount or overhead.

Outsource Your Telesales Today!

Get in touch with our outsourcing consultants now.

What Is Outsourced Telesales Support?

Outsourced telesales support is a service that allows businesses to delegate outbound sales activity to a trusted external partner. Instead of building an in-house calling team, companies work with trained agents who manage lead generation, cold outreach, qualification, and follow-up, all under your brand. At Consumer Links, our telesales teams are based in South Africa and managed from the UK. You get consistent, high-quality sales support that plugs into your CRM, follows your process, and delivers results, without the cost or complexity of hiring internally. It’s a scalable, efficient way to grow your pipeline and keep your sales team focused on closing.

Telesales Campaigns To Help Your Business Growth

Sales shouldn’t stall because of limited bandwidth. That’s why we build our telesales support around your strategy, your CRM, and your campaign goals. Whether you need cold outreach, lead nurturing, or follow-up support, our team plugs in fast and delivers where it counts.

Lead Generation & Qualification

We help fill your pipeline with high-quality, sales-ready leads, so your internal team spends more time closing and less time chasing.

Appointment Setting & Follow-Up

We secure qualified appointments for your sales team and handle ongoing follow-ups to keep momentum high.

Multichannel Telesales Support

We manage outreach across phone, email, SMS and live chat, delivering timely, consistent contact that drives conversion.

Outbound call campaigns with tracked outcomes
Follow-up emails and SMS triggers
Live chat support during peak campaigns
Omnichannel integration with your CRM
Campaign reporting and performance insights

Outsourced Telesales Services That Fit Seamlessly Into Your Sales Strategy

Our outsourced telesales teams integrate directly with your CRM, sales campaigns and outreach workflows. You get expert support that feels like part of your in-house team; without the time, cost or complexity of building it yourself. With agents based in South Africa and UK-led oversight, we deliver consistent, conversion-focused telesales that scales with your business.

How We Seamlessly Integrate Outsourced Telesales Support

Outsourcing telesales shouldn’t mean starting from scratch. Our onboarding process is fast, structured, and tailored to your sales process, so your team gets immediate value without disruption.

Discovery: We understand your sales model

We begin by learning how your sales operation works, from your offer and customer profile to your CRM setup and outreach goals. This lets us shape a telesales service that fits your funnel from day one.

Onboarding: We map your outreach workflow

Together, we define your call scripts, data sources, CRM access, lead handover process, and reporting cadence. Every step is documented and aligned before launch to ensure a smooth start.

Training: We equip your sales agents

Our South Africa-based agents are trained on your product, pitch, and process. With UK oversight, we make sure every caller is confident, compliant, and conversion-focused before going live.

Launch: We plug into your pipeline

Once live, your telesales team handles outbound calls, lead nurturing, and appointment setting as part of your day-to-day operation. You stay in control, with clear communication, transparent reporting, and consistent delivery.

Our Clients

Flexible Telesales Support That Fits Your Funnel

Sales growth shouldn’t come at the cost of your internal capacity. Our outsourced telesales teams give you the firepower to hit targets, fill pipelines, and keep your sales team focused where it matters most.

Increase Sales Without Increasing Overheads

Drive more conversions and qualified leads without the cost of expanding your in-house team.

Experienced, Conversion-Focused Agents

Our telesales agents are trained in lead generation, qualification, and appointment setting; always representing your brand with professionalism and care.

UK-Managed Teams With Full Oversight

Campaigns are led from the UK to ensure full alignment with your messaging, goals, and CRM workflows.

Aligned Calling Hours to Suit Your Market

We cover UK hours, US time zones, or a blend, so your outreach hits at the right time.

Flexible Support That Scales With Demand

Ramp up quickly for product launches, seasonal spikes, or campaign bursts and scale back when needed.

Seamless Integration With Your CRM

We work directly inside your existing platforms, keeping your pipeline clean, your team in sync, and every lead fully trackable.

Why Choose Consumer Links for Outsourced Telesales?

For over a decade, we’ve helped businesses grow their sales without growing their headcount. Our telesales support is built around your goals, your systems, and the way your team already works.

Every agent is trained to reflect your brand voice, follow your process, and deliver results that align with your sales strategy. UK-based managers oversee delivery, giving you full visibility and control without the day-to-day effort.

Whether you need end-to-end telesales support or targeted help during busy periods, we give you the structure, scale, and consistency to keep your pipeline moving.

Request a callback today!

We’ll contact you as soon as possible.

Industries That Rely On Our Telesales Support

Sales challenges vary across sectors, but the need for reliable outreach, consistent follow-up, and qualified leads stays the same. That’s where we add value.

We train our teams on your product, market, and messaging, then build a telesales service that fits your funnel. It’s not a generic call centre solution, it’s tailored sales support that feels like a natural extension of your team.

With UK-based management and South Africa-based delivery, we offer scalable, cost-effective telesales that keeps your pipeline full and your team focused on closing.

Whatever your sector, our experienced team will work closely with you to deliver your customer service needs.

Get Started With Outsourced Telesales Support

Need a smarter way to scale your outbound sales without the cost of hiring in-house?

Our telesales teams act as a direct extension of your business, trained on your offer, aligned with your CRM, and managed from the UK to ensure every conversation drives results.
We integrate quickly, represent your brand professionally, and help you close more deals without stretching internal resources.

You stay focused on strategy, we’ll handle the calls.

Outsourced Telesales Support FAQs

How does your telesales team integrate with our systems?

Our teams work directly within your existing CRM and sales tools. We follow your workflows, use your scripts, and provide regular updates so everything stays aligned with your internal process.

Are your telesales agents trained on our offer?

Yes. Every agent receives detailed training on your product or service, sales messaging, and target audience before going live; ensuring they represent your brand accurately and effectively.

Where are your teams based?

Our telesales agents are based in South Africa, with full management and quality oversight handled from the UK. This gives you cost efficiency without compromising on quality or control.

Can we scale the service up or down?

Absolutely. Whether you’re launching a new campaign, entering a new market, or navigating seasonal demand, we offer flexible capacity to match your sales needs.

What types of businesses use outsourced telesales support?

We support a wide range of sectors; from e-commerce and utilities to SaaS, tech, and professional services. If you need help generating or converting leads, we can build a team around your goals.