Outsourced Appointment Setting Services

Turn more leads into booked meetings without overloading your team. Our UK-managed appointment setting service helps you qualify prospects, fill diaries, and free up your salespeople to focus on closing, not chasing.

UK-Managed Appointment Setting Services That Convert More Leads

Chasing leads, qualifying prospects, and scheduling meetings takes time and when your sales team is stretched, opportunities slip through the cracks. Our outsourced appointment setting service handles the heavy lifting for you, booking high-quality meetings directly into your calendar so your team can focus on converting, not cold calling.

Our South Africa-based agents support everything from lead follow-up and outbound outreach to multi-channel appointment scheduling. They act as an extension of your sales function, with every campaign managed by our UK team to ensure consistency, accuracy, and real results; all without the overheads of building an in-house team.

Outsource Your Appointment Setting Today!

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What Is Outsourced Appointment Setting?

Outsourced appointment setting is when an external team, like Consumer Links, takes responsibility for booking qualified sales meetings on your behalf. Instead of your in-house team chasing leads, making calls and managing calendars, our trained agents handle the entire outreach and scheduling process. We work as an extension of your business, following your lead criteria, using your tools, and aligning with your brand tone of voice. The goal is simple: to keep your sales pipeline full and your team focused on converting, not cold calling. It’s a cost-effective way to scale lead generation without the overheads of building an internal SDR team.

B2B Appointment Setting Services Built Around Your Goals

Appointment setting only works if it works for your business. That’s why we tailor every campaign to your targets, channels, and ideal customer profile. Whether you need support following up warm leads, cold calling new prospects, or booking meetings across time zones, our outsourced teams plug into your workflow and flex as you scale.

Lead Qualification and Outreach Support

Not all leads are worth a call. We help filter and focus your outreach so your sales team speaks to the right people, not just the most people.

Appointment Scheduling and Calendar Management

Avoid the back-and-forth and let us handle the logistics. We book confirmed meetings into your calendar using your preferred tools and systems.

Sales Pipeline Support and Admin

Keep your pipeline flowing with behind-the-scenes support that reduces admin and improves lead visibility across your team.

End-to-End Appointment Scheduling You Can Rely On

Our outsourced appointment setting slots seamlessly into your sales workflow. With UK-managed oversight and fully trained teams in South Africa, we handle the outreach, qualification and scheduling needed to keep your pipeline moving. It’s reliable, scalable support without the cost or complexity of hiring in-house.

How We Seamlessly Deliver Outsourced Appointment Setting

We make it easy to bring external appointment setting support into your sales operation without disrupting your team or sacrificing lead quality.

Discovery: We learn your sales process

We start by understanding how your team works, who your target customers are, and what a qualified lead looks like. Whether you need help with cold outreach, lead follow-up or calendar coordination, we tailor our approach to match your goals and tools.

Onboarding: We define the workflow

Together, we map out messaging guidelines, scheduling preferences, CRM access and reporting requirements. You’ll approve every part of the process before we begin — so nothing is left to chance.

Training: We prepare your appointment setting team

Our South Africa-based team is trained on your systems, tone of voice and qualification criteria. Managed by UK-based specialists, they’re fully equipped to represent your brand and book the right meetings.

Launch: We plug into your sales engine

Once live, our team integrates smoothly into your sales process, delivering consistent appointment setting support from day one. You get full visibility, reliable communication, and a steady flow of qualified meetings, without the in-house overheads.

Our Clients

Outsourced Appointment Setting That Delivers Sales Impact

Outsourcing your appointment setting gives your sales team the freedom to focus on closing, not chasing. It’s a cost-effective way to keep your pipeline full without adding pressure to your in-house resources.

Lower Costs Without Losing Control

You reduce the overheads of hiring and managing in-house staff, while still maintaining full oversight of your outreach, scheduling and pipeline activity.

Trained Appointment Setters Who Represent Your Brand

Our English-speaking agents are trained to speak with professionalism and purpose. Every call, email and message is aligned with your tone of voice and brand standards.

UK-Managed Campaigns With Clear Oversight

Your service is managed by our UK team, ensuring quality, consistency and accountability across every campaign — from first contact to confirmed meeting.

Time Zone Alignment for Real-Time Scheduling

Our appointment setters operate in sync with your working hours, so meetings are booked efficiently, conversations happen live, and nothing gets missed.

Flexible Support That Scales With Demand

Need to ramp up during a busy period? Or scale back when things slow down? We adapt our support around your needs with no long-term commitment required.

Integrated With Your Systems and Workflow

We work inside your CRM, calendar tools and sales processes. That means no extra admin, no duplicated effort, just smooth, joined-up appointment setting.

Why Choose Consumer Links for Appointment Setting Services?

We’ve spent over a decade helping businesses connect with the right prospects, faster. Our approach is simple: provide high-quality appointment setting that fits seamlessly into your sales process.

Every campaign is managed from the UK, giving you full visibility and control over messaging, lead criteria, and performance tracking. Our South Africa-based teams are trained to represent your brand with confidence, using your systems, tone of voice and scheduling preferences.

Whether you need short-term support to fill your pipeline or a long-term solution to scale outreach, we give you the flexibility to adapt, the clarity to stay in control, and the results to keep moving forward.

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Industries That Outsource Appointment Setting Services

We work with sales-led businesses across multiple sectors to deliver appointment setting support that drives pipeline growth and frees up internal teams. From B2B services and tech providers to financial firms, healthcare and education, our service is tailored to your goals, platforms and customer journey.

Our UK-managed structure ensures clear oversight, consistent quality and full transparency at every stage. You get trained, reliable appointment setters who understand your industry, speak your language, and integrate with your existing tools; so your sales team can stay focused on building relationships and closing deals.

Whatever your sector, our experienced team will work closely with you to deliver your customer service needs.

Get Started With Outsourced Appointment Setting Support

Looking for a smarter way to fill your sales team’s calendar without stretching your internal resources?

Our appointment setters operate as a true extension of your business. Every team member is trained to follow your sales process, communicate in your brand voice, and deliver the consistent, high-quality outreach your team needs to convert more leads. All activity is managed by our UK-based team to ensure quality, visibility and results from day one.

We handle the calls, emails, follow-ups and scheduling; so your team can stay focused on closing deals, not chasing them.

Appointment Setting Services FAQs

Who is outsourced appointment setting best suited for?

It’s ideal for B2B companies that rely on qualified sales meetings but don’t have the time or resources to manage outreach in-house. Whether you’re scaling fast or looking to boost efficiency, outsourcing helps keep your pipeline moving without adding headcount.

What channels do you use to contact leads?

We use a multichannel approach tailored to your audience; including phone calls, emails, live chat and LinkedIn where appropriate. All outreach is human-first, never scripted, and aligned with your brand messaging.

Can you integrate with our existing CRM or calendar system?

Yes. We work within your tools and processes to avoid disruption. That includes CRMs like HubSpot and Salesforce, calendar platforms like Outlook and Google, and any custom systems your team uses to track lead activity.

How do you ensure lead quality?

Every lead is qualified against criteria agreed with you during onboarding. We only book meetings that meet your requirements, and we provide notes and context so your sales team is fully prepared.

Will I have visibility into what your team is doing?

Absolutely. Every campaign is overseen by our UK team, with clear reporting, regular updates and shared access to calendars and CRMs. You’ll always know who we’ve contacted, what’s been booked and what’s in progress.

Can we scale support up or down as needed?

Yes. Our service is designed to flex with your needs; whether that’s supporting a one-off campaign or providing long-term appointment setting across multiple regions or teams.