Outsourced Human Resource Services
Streamline onboarding, reduce admin, and stay compliant with flexible HR support delivered by our experienced offshore team. We handle the day-to-day, so your internal HR team can focus on strategy and growth.
Outsourced HR Admin Support That Saves Time and Reduces Pressure
HR admin can drain time and resources, especially when you’re growing fast. We give you instant access to reliable support that keeps your HR processes moving, without adding pressure to your internal team.
From onboarding packs and reference checks to interview scheduling and exit admin, we take care of the time-consuming tasks that slow your team down. It’s efficient, accurate, and fully aligned with your internal processes.
With Consumer Links, your people get the support they need and your HR team gets time back to focus on what matters.
Outsource Your HR Today!
Get in touch with our outsourcing consultants now.
What Is Outsourced HR Support?
Outsourced HR support is a service that allows businesses to delegate time-consuming HR admin tasks to an external provider. Instead of managing everything in-house, companies partner with a specialist team that handles tasks like onboarding, interview scheduling, compliance checks and document management. At Consumer Links, our HR support teams are based in South Africa and overseen by our UK office. You get consistent, process-driven support that fits your systems and ways of working, without the cost and complexity of hiring additional internal staff.
Outsourced HR Services Aligned to Your Processes
HR support only works if it fits the way your business runs. That’s why we align our service to your policies, systems and structure, working as a natural extension of your team. We follow your workflows, keep your data secure, and deliver HR admin exactly where it’s needed.
New Starter & Onboarding Support
We handle the setup tasks that get missed when your team is stretched, helping new hires get what they need, faster.
- Preparing contracts and starter packs
- Chasing documents and right-to-work checks
- Reference requests and pre-employment screening
- Setting up personnel files and onboarding schedules
- Logging training requirements and system access
Day-to-Day HR Admin
We take on the admin-heavy tasks that keep HR teams busy and slow the business down. Everything is delivered on time, and in line with your internal processes.
- Scheduling interviews and meetings
- Maintaining employee records and documents
- Logging leave, absence and return-to-work updates
- Drafting letters and policy updates
- Processing exit paperwork and offboarding
Support That Fits Your Workflow
We don’t replace your HR team, we support it. Our offshore delivery teams integrate with your systems and ways of working to reduce admin pressure and keep everything running smoothly.
- HR inbox and ticket support
- Use of your own HRIS or templates
- Escalation processes built around your structure
- Flexible coverage during peaks or transition
- Regular reporting and UK-based account management
Discover Outsourced HR Solutions That Fits the Way You Work
Our outsourced HR support integrates smoothly into your day-to-day operations to limit disruption. With experienced delivery teams in South Africa and UK-based oversight, we provide reliable, process-driven support across the tools and systems you already use. It’s scalable HR admin cover that flexes with your team.
Onboarding & Employee Set-Up
We prepare contracts, check compliance documents, chase references, and update records to ensure every new hire starts with the right information in place.
Inbox & Ticket Support
We monitor shared HR inboxes and respond to day-to-day queries from staff or managers. Each task is logged, actioned, and escalated if needed.
Exit Admin & Offboarding Support
We manage off boarding tasks like exit documentation, system access removal, final payroll data and employee file archiving, completed cleanly and on time.
Ongoing HR Admin
Our teams handle routine admin at scale,including interview scheduling, record management, policy updates and data entry - all aligned to your internal processes.
Policy & Document Management
We maintain HR templates and policy documentation, handle version control, and ensure your documents stay current and easy to access.
Reporting & UK Oversight
All activity is managed against agreed KPIs and tracked by our UK-based team. You get clear reporting, live updates, and scalable support when demand increases.
A Smarter Way to Onboard Outsourced HR Support
Bringing in outsourced HR support should lighten the load, not create more work. Our integration process is fast, structured, and tailored to how your business already operates, so we can start delivering value without disrupting your team.
Discovery: We learn how your HR processes work
We begin by understanding your current HR workflows, systems, and responsibilities. That includes how you manage onboarding, records, documentation, and staff queries.
Onboarding: We define what support looks like
Together, we agree on the processes, access, templates and responsibilities our team will take on. Everything is mapped out and approved before go-live to ensure alignment and accountability.
Training: We prepare your HR support team
Our team is trained on your internal systems, document templates and tone of communication. With UK-based oversight, we make sure every agent is ready before handling live HR tasks.
Launch: We slot into your operation
Once live, we manage agreed HR processes in full, from inbox monitoring to document prep and record updates. Communication is clear, response times are tracked, and your team stays in control.
Our Clients
Outsourced HR Support That Adds Real Value
Outsourcing HR admin shouldn’t create more work for your team; it should make life easier. Our delivery model is built around accuracy, responsiveness and flexibility, so your people team can stay focused on what matters.
Reduce Admin Workload Without Growing the Team
Get HR tasks off your internal team’s plate and keep everything running smoothly behind the scenes.
Trained HR Support Agents You Can Rely On
Our offshore team is trained in HR process delivery, document handling, and internal comms, always aligned with your brand and tone.
UK Management and Oversight
Your service is managed by our UK team to ensure alignment with your workflows, systems and compliance needs.
Coverage That Fits Your Business Hours
We operate on UK time, extended hours or hybrid schedules to match the rhythm of your business.
Scalable Support for Growing Teams
Scale support up or down based on hiring cycles, business change or peak periods.
No Disruption to Your Systems
We work directly inside your chosen HR platforms and document workflows, keeping everything consistent and secure.
Why Choose Consumer Links For Outsourced HR Support
We’ve spent years helping businesses streamline HR processes and reduce internal admin pressure. Our approach is straightforward. We deliver high-quality HR support that fits your systems, policies and internal standards.
Every support team is trained to follow your workflows and represent your business with care and consistency. Services are managed from the UK, with delivery teams based in South Africa to provide efficient, scalable support.
You stay in control of the tasks, tools and tone. We manage the day-to-day delivery through clear processes, open communication and consistent performance.
Some businesses need ongoing HR support. Others need backup during peak periods or business change. Either way, we give you the structure and capacity to keep your HR function moving.
Request a callback today!
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Industries That Benefit From Outsourced HR Admin
HR admin pressures look different across industries, but the need for accurate, efficient support stays the same. That’s where we come in.
We train our teams on your internal tools and workflows, then deliver HR support that fits the way your business actually operates. Every process is tailored, documented and quality-checked to feel like an extension of your own team.
With UK-based account management and experienced delivery teams in South Africa, you get consistent support, fast turnaround and the freedom to focus your in-house HR on higher-value work.
- eCommerce
- Retail
- Utilities
- Legal Services
- Financial Services
- Recruitment
- Healthcare
- Travel & Hospitality
- Telecommunications
- Education
Whatever your sector, our experienced team will work closely with you to deliver your customer service needs.
Get Started with Outsourced HR Support
Need reliable HR support without the cost and complexity of expanding your in-house team?
Our HR admin teams act as a direct extension of your business. We work within your systems, follow your processes and are managed from the UK for full oversight and accountability.
From onboarding to offboarding, we keep tasks moving and your internal team focused on what matters most.
You stay in control. We take care of the delivery.
Outsourced Human Resource Services FAQs
What HR tasks can be outsourced?
Common tasks include onboarding admin, interview scheduling, compliance checks, document updates, employee record keeping and offboarding support. We tailor the service to fit your needs.
Is outsourced HR support suitable for small teams?
Yes. Our support is scalable, which means it works for businesses of all sizes; whether you need help with day-to-day admin or extra capacity during busy periods.
How do you ensure compliance with our policies?
We follow your internal processes and use your approved templates and systems. All services are managed from the UK, with full oversight to ensure accuracy and alignment.
How quickly can you start?
We move quickly. Once we understand your workflows and requirements, we can typically get a team up and running within a few weeks with training and sign-off built into the process.
Will we still have control over our HR function?
Absolutely. You choose the tasks and set the expectations. We provide the delivery and reporting, so you stay informed and in control.